Case 3.2 Hanover-Bates Chemical Corporation Study

3.2 Hanover-Bates Chemical Corporation - Case Study ExampleIn smell at a different angle of gross sales a profit performance, dominion 3 and District 7 were compared side by side, as District 7 was the near highly r evered district in Hanover-Bates. District 7 outperformed district 3 in gross profits in their B category of accounts, which are their medium-sized accounts that generate only $11,000 to $19,999 for each one year in sales. Despite the fact that this is the only facet of the three account categories that District 7 outperformed District 3, District 7 still had higher gross profits than District 3 by $106,500. This is the reason that Sprague was hired on to Hanover-Bates, to utilize his skills in sales and profit analyses to improve the performance of District 3 through reallocation of sales. District 3s performance was very poor in comparison to the others, and as such needed to be assessed. Either the basic reasons for this poor performance was due to misallocated ef forts from that district from customers or the product lines itself that was being sold. Although Hanover-Bates does not produce chemicals, it is important for their customer base to see a variable in the quality of the products that they are buying from Hanover-Bates versus their competition. The lack of performance of District 3 versus other districts is the sales representatives lack of knowledge, motivation, or both. Most of their sales representatives had previously worked for a customer of Hanover-Bates and did not have a college education. This could most assuredly be a major cause of the lack of sales in the company, as the representatives simply did not have the proper education to tag sales with the right language, persuasion and vigor for success. This could seriously affect Hanover-Bates ability to prospect further into different sectors and affect the closing of impertinent sales for the company. This leaves the sales staff with a lack of competence, confidence, commu nication skills and understanding of Hanover-Bates organizational strategies for sales and growth. Given that most of the sales representatives in the company are also old(a) and fairly experienced, they may feel that they have the skills and repertoire that are required to succeed in sales for Hanover-Bates, and thus are unmotivated to learn new approaches to the sales media. The North East districts sales and performance are due to the lack of college-educated individuals with the proper knowledge and skills of a new and ever changing market place. They also are in great need of implementation and training in the newly developed sales program created by the national sales manager. It the sales representatives were able to undergo further training and implementation of his program, Hanover-Bates and its customers alike would be of benefit. In this new sales program, Hanover-Bates sales volumes for each account would be higher, thus selling costs would decrease. These higher sales volumes would be justification for a sales representat

Pythagorean Theorem Essay Example | Topics and Well Written Essays - 750 words

Pythagorean Theorem - Essay ExampleThe sector of the square built upon the hypotenuse of a accountability trigon is equal to the sum of the areas of the squares upon the remaining sides (Audy & Morosini, 2007). Hence, the Pythagorean Theorem can be used to find out the length of the side of a right locomote triangle when the lengths of the two other sides are known. The theorem has a range of real life applications. For instance, it can be used to measure the distance between two cities in a map, height of an object from the length of its shadow, the length of the diagonal of a rectangle and for many other purposes. The longest side of a triangle is called hypotenuse, while the remaining two sides are called the legs of the triangle. The algebraic expression of the Pythagorean Theorem can be written as followsAs Sonnenberg, Wittenberg, Ferrucci, Mueller and Simeone (1981) point out, the Pythagorean Theorem is cooperative to calculate the unknown length of a side of a right angle d triangle, if the lengths of the other two sides are known. Similarly, in a right angled triangle, the length of the hypotenuse is greater than other two sides, but less than the sum of their lengths.The above figure contains four copies of a right angled triangle having sides a, b, and c which are arranged in a square having side c. Hence, each triangle has an area of ab whereas the small square has a side b-a and an area (b a) 2. Hence, the area of the large square becomes,It has been proved that the converse of this theorem is also true. Hence, for any triangle with sides a, b, and c and a2 + b2 = c2, the angle between the legs a and b will be a right angle (90o) (cited in Serra, 1994).In total, Pythagorean Theorem is one of the fundamental theorems of mathematics. The theorem has a range of proofs and its converse is also true. Above all, it has a replete(p) range of applications in the real life.Sonnenberg, E. V., Wittenberg, J., Ferrucci, J. T., Mueller, P. R. & Simeone, J. F. (1981).

Hurricane Katrina Essay Example | Topics and Well Written Essays - 2000 words

Hurricane Katrina - Essay ExampleBrinkley consciously limited the book to the first unthinkable week. Beginning on Saturday, opulent 27, when it first became clear that Katrina was going to strike again in the Gulf Coast after roughing up Florida, he traces the warnings, stories, fecklessness, and missed opportunities through the hurricanes five hours f wrath and the breaching f the levees. His account continues until the following Saturday, September 3, when buses finally reached the convention center and the Superdome to evacuate those stranded.By combining his own experiences during the storm and its aftermath-Brinkley returned to the city to inspection and repair in rescue efforts after evacuating his family to Houston-with hundreds f interviews with citizens, first responders, and government semiofficials, Brinkley paints a picture alternately heartbreaking, heartwarming, and enraging.The Great Deluge opens with models f excellent planning and fill by the likes f the Louisia na Society for the Prevention f Cruelty to Animals (which had its 263 sheltered pets safely moved to Houston by the evening f August 27), the Entergy quite a little (which shut down its nuclear plant once Katrina became a category 3 storm), and Louisiana parish presidents (who issued mandatory evacuation orders to their residents and efficiently obtained special help for those who undeniable it).Although stories such as these, along with the valiant efforts f many first responders, are welcome doses f things that went right, The Great Deluge is primarily a tale f how so much went wrong. Brinkleys meticulous assembly f the facts into a detailed chronology and analysis is devastating at times to virtually everyone in an official role-from New Orleanss mayor, Ray Nagin, to Louisianas governor, Kathleen Blanco, to the secretary f the Department f Homeland Security, Michael Chertff, to the Federal Emergency Management Agencys Brownie, to the man who gave him that nickname. And Brinkle y pulls no punches Every time the crotch hair administration and the state f Louisiana hesitated, lawyered-up, and read the fine print f Homeland Security procedure, an American died prematurely, he writes.Brinkleys extensive footnotes deepen the mind f reading a cohesive and objective take on a complicated event.As the disaster continues to recede from the forefront f the minds f those who have that luxury and as inevitable election year finger-pointing provides ever more spin about what happened and why, The Great Deluge could hardly be a more timely, important, and effective antidote-to complacency, to poor leadership, and to the lack f accountability. To borrow a phrase Brinkley, you did a heckuva job.Brinkley criticized the Bush administration for its lack f response during the 72 hours immediately following the hurricane, when rescue is still possible. He also criticized elected officials for caring more about what their lawyers had to say about potential lawsuits than del ivery those in need.Instead, many victims were evacuated by private organizations or citizens like Jimmy. There was the Cajun Navy, a

Waste management short essay Example | Topics and Well Written Essays - 500 words

Waste management short - Essay ExampleMethods of managing screw up could vary from depending on the geographical location and conditions of the area (Kreith & George, 2002).Some of the most common and efficient methods of raging disposal that could be used include reusing of goods to extend their lifespan, decreasing the nub of waste from industries (Ghosh, 2003). Waste management has become of importance in all cities across the world due to the growing population and high consumerism. The urbanization, growth and reading in developed and some developing countries have also attributed increased wastes. Most of these countries however lack a proper way of managing this waste to thwart environmental pollution. The destruction of the environment can also be attributed to use of hazardous materials that produce toxic waste such as paints batteries, fluorescent lights, and other(a) material which emit toxic chemicals (Kreith & George, 2002). Mismanagement of hazardous waste poses a threat to the environment as well as endangering human health.Solid waste from factories has attributed to the release of industrial waste that could be hazardous to human beings. Most of these factories have unfortunately not implemented ways to manage the waste they produce. withdraw management of waste should however be approached systematically in logical steps. The first important step to waste management is to identify the type of waste since there is diverse range of waste of which each has different ways of disposal (Lemann, 2008). For instance waste can be identified to be organic, toxic, utile or soiled waste.The second step of waste management is to evaluate the waste. Evaluation is done to examine the characteristics of the waste in terms of hazard levels, carnal characteristics. Evaluation also helps come up with how best the identified waste can be managed without destroying the environment. Upon evaluation, it is determined whether the waste is hazardous or non ha zardous. The process of

Synthesis Sport and Ethnography Essay Example | Topics and Well Written Essays - 1000 words

Synthesis Sport and Ethnography - Essay ExampleNancy Nerenberg uses her article next wager to convince the orderliness that women disassembleicipation in turn is rewarding although the sports had been a culture of men. Women involved in various sports attract media coverage. This is because for a long time, some women have risen above tradition cocoon to take part in sports. Sporting makes women gain a sense of community in earthly concern places and in the entire society. This paper argues that exemplary military operation of women in sports is a clear indication of women potentiality in sports. Natalie argues that penetration of women into games such as skateboard draws attention of very many people in the society. This occurs because skate has been a preserve of men. Natalie observes that when a woman makes the decision of taking part in skateboarding it goes against the common grain of a male dominated game. Women who take part and perform exemplary in skateboarding often feel confident of the identity element in the society. Women penetration into skateboarding is still low. Skateboarders argue that women culture is a factor that has contributed to this low numbers. According to Natalie, girls fear to register bruises or scars on their bodies. On the conflicting, women participants in skateboarding have shown exemplary performance and won public support. Feminine passivity in sports is a factor that influences individual performance of women skateboarding. ... This was contrary to the views of her father who viewed skating as a game of men. It is evident the exemplary women performers have struggled in their communities to rise to those heights. Facing the cultural odds in the society requires motivation. Convincing the society to accept uncommon culture is another uphill task or challenge that women have to face. The skateboarding has recognized the significance performance of women. Women skaters have to endure what would rather look like intim idating experience when performing amid men. This occurs because a woman skater may fail to get women peers to take part in skate game. Largely, women skaters confess to have taken some time practicing alone because of the cultural constraints that they face in the game. Nerenberg argues that basketball game is a sport that is a preserve for men for a very long time. The number of women participants in the game is low because of the cultural practices in the game. The game is roughly played, consequently attracting the interest of a few women. Further, feminine passivity in the society influence the choice of sport that women would play. Nerenberg illustrates in her article that notions that attribute a particular game to a particular sex complicate the role of women in the game. The norms of the game and the nature of play is another factor that deprived women from taking active role. However, Nerenberg argues that male dominance in the game illustrates the perception that women have towards the game. Other than this, it also illustrates the societal inclinations or societal perception towards women. Largely, the society viewed women as listless for the game. Courage and strength are some of the things that influence participation of women. Another reason why a few women went for the

Teaching Children with Dyslexia in Mainstream Schools Essay

Teaching Children with Dyslexia in Mainstream Schools - Essay ExampleA dyslexic child whitethorn straighten out competency over reading after much struggle in elementary school but once he goes into high school, he may start facing trouble learning a second language. He may have learnt basic arithmetic after putting in trial but as he goes into higher grades, he may start having problems with algebra. Hence, the context and level of dyslexia changes as the child grows older. Dyslexia, in short, means that the child go away have difficulty reading as fast as his peers, and will also find it hard to comprehend. When dyslexia was not discovered, this disease would go unnoticed, because most of the children in olden times would discontinue their education before they went into high schools. But in todays modern world, dyslexia is quickly diagnosed when a child is seen not to be coming at par with his peers in showing strong literacy skills in academic actualizeance and standardized tests, when all students are expected to perform at least an average. Today, a child with dyslexia quickly lags behind in his class, converting the learning difference of olden times into a learning disability (Swarbrick & Marshall, 20044). ... These problems tummy hinder reading skills in all children who are not even dyslexic, but coffin nailnot develop dyslexia. Dyslexia is a disability that occurs when brain shows faulty or slowed ware impact of education (Hartas, 200611). Still, it cannot be considered as a mental disorder. Hodge (2006, para.6) states that, Of particular importance is an sympathy of the problems that poor auditory short term memory can cause, in terms of retaining input from the teacher. Dyslexic children show certain problems that are characteristic of this particular learning disability. These problems are associated with language processing barriers, mental processing difficulties, or the competency to imagine successively. To state a few, here are some of the problems that dyslexic children face in mainstream schools They face difficulty in understanding phonics, like finding it hard to split apart and understanding little units of sound. For example, they will have to struggle with understanding that cap comprises of sounds of /c/, /a/, and /p/. They do not remember words, like names of items shown to them. Their vocal answer to visual stimulus is delayed because of not being able to store information in short-term memory. They show reduced digit span, like not being able to remember a short list of numbers. They find it difficult to organize things in order. They show poor visual perception, like confusing /b/ with /d/, /n/ with /u/, /p/ with /q/, /bin/ with /nib/, etcetera 3. Teaching Strategies for Children with Dyslexia Helping dyslexic children learn and perform in classrooms can be a very challenging task for teachers, because they may confuse their underachievement with

Health Care Roles in Communication Essay Example for Free

Health Care Roles in Communication EssayElisabeth Kubler-Ross once said, We contrive to ask ourselves whether medicine is to remain a humanitarian and prize profession or a new but depersonalized science in the service of pro presbyopicing life rather than diminishing human suffering. In the health trade field in that respect are many roles that balance each other. Whether it is the revivify, patient, or medical exam casener totally play a vital role in the care of others. The purpose of this paper is to compare the differences in communication between the different roles in the hospital. This paper will also be providing an appropriate resolvent for the scenario provided.The scenario provided is about a young Asian girl named Lena. She was taken to the fate mode by her friend Susie after she fainted in class. Raised in a culture, which has made Lena self-sustaining, She verbally attacks her friend holler about how she is non weak. When she tries to leave, Susi e retrieves the medical low-level. The medical suspensor restrains Lena and is then sent onward by the physician. The doctor tries to designer with Lena and explain why she is there, but gets no response from her. Finally, the doctor leaves to care for other patients.For this scenario I will be examining the role of the doctor first. From the perspective of the doctor, Lena is in truth stubborn. This doctor has to see dozens of patients a day and does not shake time to argue with one patient who does not want to be there. A doctors time is precious, especially in the catch room. Although the doctor sees many cases which are easy, such as a runny nose or a low finger, there are many emergencies that require immediate attention. If there was a call for a doctor to assist in a patient from a major auto accident , this doctor may choose to roll a fainting girl on the sideline to assist with the trauma. On the other hand, the doctor should still attempt to treat the patient to t he better of his or her abilities in the short time allowed. at that place are other ways to gain study regarding Lenas daub, which will be discussed later.The medical colleague was the first medical professional to confront Lena after she woke up. From the tone of voice portrayed in the scenario, the medical assistant wanted to help the patient. The assistant rushed to the patients side, knowing she was very sick and inevitable medical attention. Unfortunately, Lena could not be reasoned with between the time the medical assistant arrived and the time the doctor walked in. The medical assistant was not given enough time to calm the patient or explain the situation.Susie seems concerned for her best friends health and safety. Even though Susie knows her friend has an independent attitude, there has to be a reason she brought Lena to the emergency room. Unless Lena had been sick for a while or had fainted before, there would be no cause for Susie to rush her to the hospital. Sus ie also shows her concern for Lena by rushing to get the attention of the medical assistant when Lena tries to leave. Susie must believe that Lenas health is important enough to bring her to a place where she can get the medical help she needs to get better.Finally, there is Lena, the patient. Lena was brought up to be independent and strong. Many residents raised in Southeast Asia that find it hard to conform to western medicine. Even though Lena has lived in the United States for 10 years, which means she has played out the majority of life around the medicinal practices of her parents and her culture. As an example, if Lena is from Vietnam her knowledge of medicine would be vastly different (Schultz, 1980). In approximately areas of Vietnam, residents and medical practitioners steer away from prescription medicine and favor herbs instead. Eastern medicine relies heavily on the spiritual element in the human body as such(prenominal) as western medicine relies on the chemical mak eup (Vietnam National Administration Of Tourism, 2010). If Lena was used to Vietnamese eastern medicine her reaction to being in the hospital is not surprising. Her idea of medicine may come in the form of a root instead of a bottle.Within the scenario are many complications with the communication between individuals. First, there is the confrontation between Lena and Susie. Lenainstantly blames Susie for taking her to the hospital. While Susie is her best friend and is the one sitting in the room with her, it may not have been Susies choice to send Lena to the emergency room. Because Lena fainted in class, it would be the responsibility of her instructor to make sure she was taken care of. The instructors reaction may have been to call the paramedics to make sure the student received proper medical attention.There would have been nothing Susie could have said to prevent the paramedics and medical professionals from qualification the decision to take Lena to see a doctor. Once at the hospital, Susie could have worked to calm her friend down before rushing to find the medical assistant to restrain her. She could have also provided some insight, to the doctor, regarding Lenas recent medical problems leading to the fainting. This may have softened the doctors approach to Lenas silence.While the medical professional was doing her trading by keeping the patient in the hospital, extra empathy should have been given. The initial approach was rough and direct. Each patient should be given the same affection regardless of the circumstances. Instead of verbally attacking Lena, the medical assistant should have approached Lena in a different manner. Being too direct will put the patient in a defensive position rather than a position to listen. When the medical assistant states she doesnt have time to deal with Lena, it lowers the value of the patients charge as someone who needs care. It is like saying the person with a bloody nose should take priority over someone who has fainted and may have a serious underlying condition. Admonishing a patient and telling them they are sick is worthless. Lena knows she is sick. She just wants to prove she can cure herself without the interference of doctors. Had the medical assistant shown more empathy and expressed her understanding of Lenas situation it may have diffused the angry encounter.Many communication conflicts with the doctor in regard to everyone else in the room. First is the treatment of the medical assistant by the doctor. From the scenario we can see that the doctor was close behind the assistant as she came through the door. The medical assistant did not have enough time to do her job before the doctor told her to leave the room. Had the doctorallowed the medical assistant to stay in the room it may have had a positive effect on the patient. If the doctor is a male, Lena may have felt uncomfortable around him and the presence of a female assistant may ease the worry. The doctor could have g ained immeasurable information about Lenas condition from Susie.Had the doctor questioned the best friend it could have revealed how long this had been going on and what other symptoms Lena had been exhibiting. Instead the doctor completely ignores Susie and turns attention to Lena. When the doctor tells Lena what is going on he does not pay attention to how, she is reacting, totally that she is not answering the questions. The doctor makes the assumption that Lena is quite on purpose and leaves to go treat other patients.In the scenario are a few bring out points that the doctor missed and misinterpreted. Just like with the medical assistant, more care should have been given to calming Lena down instead of becoming defensive. By being understanding, the doctor would have caught the signs of something more serious going on with Lenas health. The blank look on her face may not have given much away, depending on her age. Many people who look blank or vacant when someone is telling h im or her about a topic they know light about. However, her eyes may have helped the doctor realize something serious was happening. A blank look may mean nothing, but a glassy eyeball stare could mean something.Lena had started to sweat profusely. Most hospitals keep the complex cooler than normal to help stave off nausea and fever in most patients. The sweating, blank stare, and non-responsiveness could have signaled the doctor there was something worse than just fainting in Lenas condition. With just the few symptoms exhibited in the scenario, Lena could be suffering anything from heat exhaustion to a deadly pulmonary embolism (WebMD, LLC, 2010).Last, there is the patient, Lena. Her lack of communication is born from family traditions that go back hundreds of years. Even so, Lena has lived in the United States for 10 years. It would be impossible for her to live in this country and go to school here without seeing a western medicine doctor. She could be used to smaller clinics however, her reaction to the emergency room is unwarranted. The scenario made it seem as if Lena did not want totalk to the doctor because she resented being in the hospital. Her outburst upon waking, and her non-responsiveness to the doctor, may have been a part of her illness. She might not have been aware of where she was by the time the doctor was through explaining her condition.An appropriate solution for the situation should be patience and empathy. The medical assistant and the doctor should have been more understanding toward the patient. There should have been compassion toward a young girl who was upset and confused. More attention to detail was needed by the doctor. Susie should have spoken up when Lena could not. Her information could help her friend from getting worse. Lena, having lived in the United States for 10 years, should have been willing to hear what the doctor had found before making the decision to leave.I have been in the customer service field for 13 year s. From Banking, to telecommunication, to healthcare, the only factor that changes is the service provided. There will always be someone else who needs the attention of the representative. The key to communicating to a customer is empathy. Allowing a person to realize you understand their situation and showing a willingness to help, makes the difference. When you have a patient who is screaming and upset, you cannot take it personally. They are hurt, confused, and afraid. A caregiver cannot treat patients the same if they take everything personally. Lena was not yelling because she hated the assistant or the doctor. She was yelling because she did not think she was as sick as the doctor did. Both the doctor and the assistant treated Lena as if she were wasting their time, instead of looking at the situation rationally.In conclusion, communication all comes down to how a person handles customer service. Each role in this scenario is a tough one to have. First, the patient, who is ful l of fear and has been raised to think differently. Next, the best friend, who is afraid of losing her friend to illness but is too scared to enunciate up. Third, the assistant, who has many other patients to see. Last, the doctor, who is skilled in what he does, but fails to see the obvious signs of something worse. All of these roles are true, from day to day. They are in every hospital, clinic, and emergency room. There should bemore classes within medical schooling that teach caregivers how to show empathy and understanding to their patients. There should also be continuing education for all caregivers to refresh what they have been taught.ReferencesWebMD, LLC. (2010). WebMD Symptom Checker. Retrieved from http//symptoms.webmd.com/symptomchecker Vietnam National Administration Of Tourism. (2010). Vietnam Traditional Medicine. Retrieved from http//www.vietvisiontravel.com/vietnam/travel-guide/Traditional_medicine/ Schultz, S. L. (1980, August). Southeast Asian Health Beliefs and Practices. Education Resources Information Center